Twittering Brands

January 21st, 2009 by Kirk Skodis under Customer Service, Newsworthy, Response, Social Media

Okay, I guess January is turning out to be Twitter-Lovefest month here at Trustworthy. Mashable has posted a great list of comanies who are using Twitter to the fullest by really engaging with their customers and not simply spewing out promos, offers and announcements (you know who you are). The article is obviously culled from weeks of research and interviews and packs in some solid case studies about how to do it right.



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