Serving Customers

February 26th, 2009 by admin under About Trustworthy, Customer Service

Wouldn’t be awesome if every company could be run like Zappos? A Twittering CEO. An open and authentic culture. I would teach the world to sing in perfect harmony. I would buy the world a Coke and keep it company.
But CEOs can’t all be Tony Hsieh. There’s a brazillion reasons for this, but I would [...]

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How Far is Too Far?

February 12th, 2009 by admin under Newsworthy, Social Media

The FTC is considering more regulations for the $20 billion online marketing industry. Now, I get the willies anytime I hear the words “web” and “regulation” in the same breath. This is the new frontier people, and we don’t need no stinkin’ badges! But you have to admit, the Center for Digital Democracy has some [...]

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