http://blog.gettrustworthy.com/2009/06/29/the-undo-button/ Repairing Consumer Relationships Tue, 01 Dec 2009 06:08:57 -0800 http://wordpress.org/?v=2.8.6 hourly 1 http://blog.gettrustworthy.com/2009/06/29/the-undo-button/comment-page-1/#comment-590 Twitter for customer service | Social Media Mentoring Mon, 06 Jul 2009 18:13:19 +0000 http://blog.gettrustworthy.com/?p=122#comment-590 [...] used Twitter to turn a dissatisfied customer around. But rather than tell you the story myself, I’ll let Kirk Skodis with Trustworthy explain (go ahead, read his post then let’s pow-wow back here to discuss and wrap up. I’ll [...] [...] used Twitter to turn a dissatisfied customer around. But rather than tell you the story myself, I’ll let Kirk Skodis with Trustworthy explain (go ahead, read his post then let’s pow-wow back here to discuss and wrap up. I’ll [...]

]]> http://blog.gettrustworthy.com/2009/06/29/the-undo-button/comment-page-1/#comment-588 Library Social Media and Customer [Patron] Service…07.06.09 « The Proverbial Lone Wolf Librarian’s Weblog Mon, 06 Jul 2009 14:55:30 +0000 http://blog.gettrustworthy.com/?p=122#comment-588 [...] ‘The Undo Button‘ showed a Twitter conversation between a restaurant owner and a woman who had visited their [...] [...] ‘The Undo Button‘ showed a Twitter conversation between a restaurant owner and a woman who had visited their [...]

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